Terms and Conditions

1. What Money-Sense is

Money-Sense is an online budgeting tool for South African households. You enter your take-home pay, household details and monthly spending. Money-Sense compares them with a benchmark budget for a household like yours and shows where you are on track and where you are stretched. It also offers calculators, planners and plain-language guides.

Money-Sense is software delivered over the internet. We do not sell coaching, consulting, financial products or templates.

2. Education, not advice

Money-Sense provides financial education and general information. It does not give financial advice. It does not recommend any financial product, provider or fund. The benchmarks and results are guides based on the figures you enter and on assumptions that can change. Please speak to an authorised financial services provider or a registered debt counsellor before you make a financial decision.

3. Accounts

You can run the public budget check without an account. To save reports, compare them and use employer-funded access you create an account with your email address or your South African mobile number, a password and, if you have one, your company code.

You must give accurate details, keep your password safe and tell us if you think your account has been used without your permission. You are responsible for what happens under your account. Accounts are personal. Please do not share yours.

4. Who pays and how much

There are three ways to use Money-Sense:

• The public budget check and the free tools are open to everyone at no charge.
• Employer access. An employer pays an agreed monthly fee based on the size of its staff pool, at R40 per employee per month excluding VAT. Everyone who signs up with the company code can then use Money-Sense at no cost to themselves.
• Individual access. A person who is not part of a company can pay R40 per month for premium access.

5. Payments

Payments are processed by PayFast, a South African payment provider. We do not see or store your card or bank details. Fees are charged in South African rand and are billed monthly in advance on the date the subscription starts. VAT is added where it applies.

If a payment fails we may pause access until it is paid. Nothing is deleted while access is paused. Access resumes when the account is brought up to date.

6. Employer arrangements

An employer receives a company code, a sign-up link and a QR code. It can share them with its staff. The employer sees group totals only, for example how many staff registered and how many were active. It never sees who registered or anything an employee entered. Any figure based on fewer than ten people is shown only as "fewer than 10".

The company code is renewed once a year. People who were given the previous code have 30 days to enter the new one. If the employer's payment stops, access for its staff is paused and their information is kept safe until payment resumes. Staff who leave an employer keep their own personal account.

7. Cancelling

You or we may end the subscription by giving one calendar month's notice. The full detail is in our Cancellation Policy.

8. Refunds

Our Refund Policy explains when we refund a payment.

9. Using Money-Sense properly

You agree not to:

• use Money-Sense for anything unlawful or to harm others,
• copy, scrape or resell the benchmarks, reports or content,
• try to break into or disrupt the service, or look at other people's accounts,
• share a company code with people outside the employer it was issued to.

10. Ownership

The Money-Sense name, logo, benchmarks, software and written content belong to us or our licensors. You may use them for your own household budgeting. The figures and answers you enter remain yours.

11. Our responsibility

We work to keep Money-Sense accurate and available but we cannot promise that it will always be free of errors or interruptions. Results are illustrative. To the extent the law allows, we are not liable for losses that come from decisions you make using Money-Sense, or for indirect or consequential loss. Nothing in these terms limits any right you have under the Consumer Protection Act or other law that cannot be limited.

12. Changes

We may update the service and these terms. We will tell account holders about material changes by email or on the website at least 30 days before they take effect. If you keep using Money-Sense after that you accept the updated terms. You can cancel under the Cancellation Policy if you do not agree.

13. Privacy

Our Privacy Policy explains what we collect and how we protect it.

14. Law and disputes

These terms are governed by the laws of South Africa. If you have a complaint please contact us first so we can try to fix it. Your rights under the Consumer Protection Act are not affected.

15. Contact

Money-Sense. Email tyron@money-sense.co.za.